LogiHub was managing a high volume of shipments across fragmented tools. Dispatch teams were spending hours on manual exception handling, and client-facing updates were inconsistent and delayed.
Kodefolio built a full-stack operations platform that centralised shipment data, warehouse status, and carrier communications into a single interface. AI-generated summaries surfaced priority issues automatically, reducing the time teams spent triaging tickets.
Route disruption alerts were classified and routed to the right team with context already attached. Clients received consistent, timely updates rather than reactive communication. The system was designed to handle peak-season volume without requiring additional headcount.
The Impact
67% reduction in time spent on manual ticket triage and classification
35% faster response time to active route disruption events
Consistent and structured client-facing shipment communication
Measurable reduction in multi-step operational errors
Improved on-time delivery performance sustained through peak demand periods